Returns & Exchanges
At Brother & Sisters, we want you to love your fashion finds, but if you are not completely satisfied, we offer a hassle-free 30-day return policy. Items must be in their original condition, unworn and with all tags attached, to qualify for a full refund or exchange.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging and include the packing slip provided in your digital return confirmation.
Ship It Back
Affix the prepaid shipping label to your parcel and drop it off at any authorized courier location or scheduled pickup point.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing